Updated 11/28/2025
Brite provides online tools, services, and digital features to support communication between patients, providers, practices, and administrative teams. These Terms of Service (“Terms”) are designed to help you understand the rules, obligations, and rights that apply when you use our website, our mobile platform, and any of our online facilities and services.
By accessing or using https://www.brite.live, you agree that you have read, understood, and consented to the terms and conditions outlined in this Agreement. If at any time you do not agree with these Terms, we ask that you discontinue use of our Services. We reserve the right to make changes to these Terms at any given time. If you want to ensure you are familiar with the most current version, we advise that you review this page frequently. Your continued use of our website and platform following the posting of updates or changes signifies that you agree to and accept such changes.
These Terms apply to Brite and govern all interactions between you and our online Services. Please note that these Terms do not extend to third-party companies, individuals, or services that Brite does not control or manage. If you access external websites or systems through any links on the Brite platform, we encourage you to review the terms and policies provided on those respective websites.
SPECIFICALLY, THESE TERMS WILL INFORM YOU OF THE FOLLOWING
- The conditions for creating and maintaining an account on our website;
- The permitted and prohibited uses of our Services;
- The responsibilities of patients, providers, and staff when using Brite;
- Payment, subscription, and billing terms where applicable;
- The limits of Brite’s responsibilities, including disclaimers and liability limitations;
- The procedures for modifying, suspending, or terminating access to our Services;
- Your rights and choices regarding your use of Brite.
ACCOUNT REGISTRATION
To access certain features, you may be required to create an account. When registering, you agree to provide accurate and complete information. You are responsible for safeguarding your login credentials and for any activity conducted through your account. If you believe your account has been compromised, you agree to notify Brite promptly.
Brite reserves the right to deny registration or terminate accounts that violate these Terms, contain inaccurate information, or pose security or operational risks.
DESCRIPTION OF SERVICES
Brite offers a variety of online tools and services, which may include:
- Patient scheduling and provider coordination;
- Google Calendar integration and automated reminders;
- Health record access for authorized roles;
- Lab order creation and verification workflows;
- Patient-provider messaging;
- Administrative dashboards and billing tools;
- Notifications related to your account and Services.
Please note that Brite itself does not provide medical advice, diagnosis, or treatment. All medical decisions, interpretations, and communications are the responsibility of licensed healthcare professionals who use the platform.
PERMITTED & PROHIBITED USES
You may use the Services for lawful purposes related to patient care, practice operations, or your personal healthcare needs. You agree not to:
- Engage in fraudulent, harmful, or unauthorized activities;
- Upload malicious software or attempt to compromise system security;
- Misrepresent identity or professional credentials;
- Violate applicable privacy, HIPAA, or data protection laws;
- Use the Services for marketing, advertising, or solicitation without permission.
Your access may be suspended or terminated if you violate any of the above conditions.
GOOGLE CALENDAR & GOOGLE API USAGE
If you choose to connect your Google account, you authorize Brite to access your Google Calendar and related data solely for the purpose of providing scheduling, reminders, and availability features.
Brite complies with the Google API Services User Data Policy, including Limited Use restrictions. Your data will not be sold, shared, or used for advertising.
You may revoke access at any time through https://myaccount.google.com/permissions.
TEXT MESSAGE CONSENT
By providing your cell phone number, you consent to receive text messages related to account management, appointment reminders, program completion support, payment notices, and other service-related communications. Message and data rates may apply.
You may opt out by replying STOP.
PAYMENTS, BILLING & SUBSCRIPTIONS
If you choose to purchase or subscribe to any products or services through Brite, you agree to pay all associated fees. Billing cycles, refund rules, and renewal terms will be presented at the time of purchase.
Brite may use third-party processors to facilitate secure payment transactions.
Failure to complete payment may result in suspension of access to certain features.
THIRD-PARTY LINKS & INTEGRATIONS
Our website and Services may contain links to third-party platforms such as Google, Facebook, Instagram, or external laboratories. Brite does not control and is not responsible for the policies, practices, or content of these external services.
We encourage users to review the terms of any linked websites prior to providing personal information.
USER CONTENT & RESPONSIBILITIES
Any information you provide—including forms, messages, uploads, documents, or medical details—is used solely to deliver the Services requested. You affirm that you have the legal right to submit such information and that it does not infringe upon the rights of others.
You grant Brite a limited license to use this content for the operation, delivery, and improvement of our Services.
LIMITATION OF SERVICES & MEDICAL DISCLAIMER
While Brite supports communication and administrative workflows, Brite does not practice medicine or provide medical advice. Providers using the platform are solely responsible for:
- Medical decision-making;
- Reviewing patient information;
- Prescribing or ordering labs;
- Interpreting test results;
- Complying with all regulatory requirements.
You understand that your use of the Services does not create a patient-provider relationship with Brite itself.
SERVICE AVAILABILITY
Brite may, from time to time, update or modify its Services. We may also temporarily suspend access for maintenance, system upgrades, or security purposes.
While we strive to ensure uninterrupted access, we cannot guarantee that the Services will always be available or error-free.
DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available,” and Brite makes no warranties—express or implied—regarding:
- Accuracy or completeness of information;
- Continuous or uninterrupted service;
- Perfect system security;
- Outcomes of any healthcare decisions made by providers.
LIMITATION OF LIABILITY
To the extent permitted by law, Brite shall not be liable for:
- Any indirect, incidental, or consequential damages;
- Loss of data, income, or profits;
- Errors made by providers or staff using the platform;
- Delays, service interruptions, or technical failures;
- Unauthorized access arising from user negligence.
Your sole remedy for dissatisfaction with the Services is to discontinue use.
INDEMNIFICATION
You agree to indemnify and hold harmless Brite, its employees, affiliates, and partners from any claims, damages, or expenses that arise from:
- Your violation of these Terms;
- Your misuse of the Services;
- Your infringement of third-party rights;
- Any legal or regulatory issues connected to medical decisions made by providers on the platform.
BUSINESS TRANSFERS
Should Brite or substantially all of its assets be acquired by another entity, user information may be transferred as part of the transaction. Any successor organization may continue to use your information as described in these Terms.
TERMINATION OF USE
Brite reserves the right to terminate or restrict your access to the Services without notice if you violate these Terms, pose a security risk, or misuse the platform.
You may also choose to discontinue use at any time.
GOVERNING LAW
These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes shall be resolved in the appropriate courts located in Florida.
ACCEPTANCE OF TERMS
By using this website, you acknowledge that you have read and agree to the Terms of Service. If you do not agree with our terms and conditions, please refrain from using the website. Your continued use of our Services following updates or changes indicates your acceptance of such changes.
HOW TO CONTACT US
If you have any questions or concerns regarding the Terms of Service, please contact us at:
Email: support@brite.live
Telephone: +1 941-233-8506
Mailing Address:
Brite
1058 N. Tamiami Trail
Sarasota, FL 34236
